Research & Facilitation Services
Most groups don't struggle because people don't care or aren't trying. They struggle because the conditions around them make cooperation harder than it needs to be – and because those conditions are often invisible until something goes wrong.
Get in touchWhat we do
ProSocial World's research and facilitation services help groups, communities, and organizations see those conditions clearly. Not just what a group says it values, but whether its structures, conversations, and governance arrangements are actually supporting the cooperation it's trying to build.
Who we work with
We work with nonprofits, healthcare services, community organizations, facilitation practitioners, coalitions, and mission-driven teams who want to understand how they're actually functioning and what would help them function better. Our clients are usually already doing meaningful work. They come to us when they want to understand it more clearly, strengthen what's working, and address what isn't.
What to expect
A typical engagement begins with a conversation about what your group is trying to understand or change.
We start by understanding what your group is trying to understand or change — the context, the question, and the stakes.
Together we identify the right combination of tools and design a process that fits your context and scope.
Most engagements run over several weeks to a few months. We work alongside you throughout — not just at the beginning and end.
You receive evidence-based findings with concrete leverage points — and the support to act on them.
Our services
ProSocial World offers four interconnected services spanning assessment, analysis, facilitation, and research. Survey assessment and discourse analysis are delivered through ProSocial Insights, our assessment and interpretation platform – providing immediate, practical insight into how a group is functioning, where cooperation is strong, and where support or redesign would make the greatest difference. Facilitated processes and participatory action research work alongside these tools to support groups in understanding their conditions and taking meaningful action.
Assessment & analysis
A validated survey that measures the conditions sustaining cooperation in your group, including governance practices, workload, trust, psychological needs, and commitment. Reports are generated automatically and delivered directly to individuals and teams, identifying structural conditions for cooperation, showing how your group is functioning, where your strengths lie, and where support would make the greatest difference.
For deeper insight, PRISM analyzes what people actually say in meetings, governance forums, planning sessions, and collaborative conversations. It reveals the behavioral architecture beneath the surface: how values are being enacted, where governance conditions support or constrain cooperation, and whether a group's norms and practices are aligned with its stated purpose.
The output is a developmental forecast identifying strengths, vulnerabilities, and concrete leverage points over a 6–12 month horizon.
Working with your group
Structured facilitation grounded in cooperation science, informed at every step by ProSocial Insights data. Group members work together to develop a sense of shared purpose and direction, identify what needs to change, agree on shared commitments, and support each other in becoming more effective – as individuals, as teams, and as partners with other groups pursuing similar goals. Survey results and discourse analysis shape each stage of the process, ensuring the facilitation responds directly to what your group actually needs.
ProSocial's Participatory Action Research approach prioritizes collaboration, ensuring that the communities and groups we work with are active partners, not just subjects. Outcomes are co-defined, small-scale action learning cycles are embarked on in areas of opportunity, and findings are used to strengthen what's working and address what isn't. Research questions, evaluation plans, and data collection strategies are co-developed with stakeholders, aligned with their unique context and goals. The process includes facilitated sensemaking to interpret their own data, foster a shared understanding of results, and co-create action plans.
Pricing
Our services are scoped to fit the size and needs of each engagement. A single survey assessment with automated reporting starts from $450. A full Tier 2 research engagement, which combines survey assessment, discourse analysis, and facilitated sessions, is typically in the range of $7,000–$10,000. For more hands-on and extended support, larger engagements are scoped individually and typically range up to $60,000. Get in touch to discuss what makes sense for your group.
A single survey assessment with automated reporting.
A full Tier 2 research engagement combining survey assessment, discourse analysis, and facilitated sessions.
For more hands-on and extended support, projects can cost up to $60,000.
Get in touch
If anything here is intriguing, please reach out to us. Tell us a little about your group and what you're trying to understand. We'll set up a 30 minute conversation to explore whether we can help.